In minutes, our simple setup assistant will streamline sales and answer customer questions. You will spend less time looking at spreadsheets and more time managing your business. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards.
They also allow them to close deals faster and from any location. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. Salesforce is the most widely used CRM in the world. Salesforce helps sales teams improve their performance and reach their goals. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience.įind the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform.įlex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc.
Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy.
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